Ryan Mallett
Consumers Satisfied with E-Commerce
I woke up today and asked myself: “How is e-commerce doing?” Lucky for me (and you), the American Customer Satisfaction…
Consumers Frustrated with M-Commerce
A few weeks ago we talked about how brands are falling behind in mobile commerce, despite reports that show consumers willingness…
Custom Video Content: Show Consumers Your Goods in Action
When it comes to enhanced product pages, we’ve driven home that content is king and that product photography is worth…
F-Commerce Faces Challenges
Apparently even Facebook doesn’t get a free ride. Despite their easy takeover of the social media world, F-commerce has yet…
E-Commerce to Become All About You
Personalization: the e-commerce buzz word that makes it all about you. Leena Rao of TechCrunch believes personalized shopping experiences will…
Brands Falling Behind in Mobile Commerce
All of last year we were inundated with stats telling us that mobile commerce was charging forward at a bulls’…
Another Giant Step for In-Store Mobile Commerce
As we’ve talked about before, consumers are leaning on their smartphones more and more to compare product prices, read reviews,…
Customer Service is Key for E-Commerce
Fact: Consumers love to shop online. It’s convenient, easy, and a generally painless experience. But what happens when something goes…
Content Blooper #5: Snooker Ling
In case you hadn’t heard, there is a new tourism activity that is all the rage these days; it’s called…
Finding Your Audience Beyond Demographics
I think we’re all guilty of occasionally writing for a target demographic instead of for real human beings. James Chartrand…
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