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Account Manager

Senior
Warsaw / Remote Client Service

Company description

At Pathfinder 23 (PF23) we define our mission as #brandbuilding in #ecommerce.
We strive to combine art with science and use creative and technological potential to design and implement the most efficient #pathtopurchase scenarios.
Our team has unique experience in delivering complex E-commerce projects in EMEA, NA, and LATAM. #globalecomm
Our combined experience covers cooperation with over 50 #topbrands and over 300 e-retailers globally.


Your mission, if you choose to accept it, will be

  • client service and taking care of each and every client’s request, building long lasting relationship with the client
  • e-commerce project management and delivery 
  • developing global e-commerce strategies, creating comprehensive e-commerce toolkits
  • team management (1-3 people)
  • interacting with strategy and creative teams to ensure client’s requests are clearly communicated and on task
  • projects’ budget management, preparing cost estimations

What you’ll need to succeed

  • min. 2 years of experience in project management/e-commerce/client service areas
  • great client service skills and ability to build relationships with customers
  • proficiency in English,
  • experience with conducting e-commerce/digital marketing projects for the Client – nice to have
  • working knowledge about preparing cost estimations, setting up a project timeline, delivering deadlines,
  • team management experience

What makes this a great career opportunity?

  • Ability to work with and learn from one of the best E-Commerce experts on the market
  • Have influence and shape E-Commerce strategies for the world’s biggest FMCG brands
  • Work with the leading brands in their categories
  • Opportunity to get experience on global, regional and local markets
  • Opportunity for professional and personal growth in a multicultural and multilanguage environment
  • Room for development
  • This role can be 100% remote

Benefits

Medical Care icon

Private medical care

remote work icon

Remote work opportunities

No dress code icon

No dress code

leisure zone icom

Leisure zone

employee referral program

Employee referral program

Mental health support icon

Access to a mental health support platform

Access to a multisport card


Recruitment process

  • Phone screening icon 1

    Phone screening

  • Online Interview icon 2

    Online Interview

  • Recruitment task icon 3

    Recruitment task

  • Decision & Feedback icon 4

    Decision & Feedback

Do you have any questions? Drop a message to:

Frequently Asked Questions

Yes, however we will only process your application for one vacant position at a time. If you are unsuccessful for your first preference, we may consider you for your second preference (subject to business needs and requirements).

We would love to get back to every candidate who applies to our job posts. Unfortunately, due to a high volume of applications, at the moment, we only contact the candidates who we believe are a strong match for the role.

You are more then welcome to apply for any other position you find interesting. Although if your interview process for a particular role was not successful, we recommend that you give yourself some time to develop new skills and gain experience before applying again for the same role.

Whilst the recruitment process may vary in each entity, generally the process has two main steps:

STEP 1: SELECTION

  • Stage 1: Recruitment Team will review your application.
  • Stage 2: If successful, your application will then be considered by the Hiring Manager.
  • Stage 3: If your skills and credentials are considered a match, you will likely be contacted for a phone screening.

STEP 2: RECRUITMENT

  • Stage 1: Phone screening: Our Recruiter will reach out to get to know you better and share more details about the position.
  • Stage 2: Interview: The Hiring Team will meet you through on-site or virtual interviews.
  • Stage 3 : Recruitment task : You may be also asked to prepare a presentation or take one of our tests focusing on aspects of your knowledge or abilities.
  • Stage 4: Feedback
  1. Take the feedback provided by the Recruiter into consideration – we always try to explain the reasons behind the decision.
  2. We also recommend that you give yourself some time to develop new skills and gain experience applying again for the same position.
  3. Follow us on social media to stay up to date with our open positions! Add us to your LinkedIn network and don’t shy to reach out!

We are Man on the Moon – Recruitment agency which provides support to Brand New Galaxy (BNG) and their employees. Our Recruitment Team is dedicated to managing the hiring process for all brands within the Galaxy. We are passionate about career advising and revealing people’s true potential so let us help you find your dream job!

Please notify your Recruiter immediately so that they can let the interviewers know. Calling is usually the fastest way to reach us out but feel free to text or send an email.

Try closing the application and re-joining. If this doesn’t help, call, text or email your Recruiter immediately. We are there to help you!

We will very much appreciate if you inform your Recruiter that you would like to withdraw your application. It saves us time and you won’t be bothered by our calls and emails J

Usually it can vary from 5-10 business days.
However, if you need this information earlier best way would be to contact directly with your Recruiter or please drop us a message at our mail box: halo@manonthemoon.pl